SHIPPING POLICY

Last updated: September 9, 2026

This Shipping Policy applies to orders placed through byebyetags.com.

1. Order Processing

Orders are generally processed within 1 to 3 business days, excluding weekends and U.S. federal holidays.

Processing time is separate from shipping transit time.

During product launches, promotions, holidays, unusually high order volume, or circumstances outside our reasonable control, processing may take longer.

2. Shipping Time

Estimated shipping times are displayed at checkout where available.

For standard U.S. orders, our typical target delivery window is approximately 5 to 12 business days after dispatch, unless a different estimate is displayed at checkout or on the product page.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

3. Tracking

When tracking is available, tracking information will be sent to the email address or contact method associated with your order.

Tracking information may require up to 48 hours after shipment to begin showing movement.

4. Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

Please verify your:

• Street address;
• Apartment, suite, or unit number;
• City;
• State;
• ZIP or postal code; and
• Recipient name.

If you notice an error, contact us immediately at contact@bravelt.us.

We cannot guarantee that an address can be changed once fulfillment has begun.

Additional shipping charges caused by an incorrect or incomplete address may be the customer's responsibility where permitted by law.

5. Delays

Shipping estimates may be affected by circumstances outside our reasonable control, including:

• Carrier delays;
• Severe weather;
• Natural disasters;
• Customs processing;
• Transportation disruptions;
• Government action;
• Holidays; and
• High seasonal shipping volume.

We will provide reasonable assistance where a shipment appears materially delayed.

6. Lost Packages

If your package appears lost in transit, contact us at contact@bravelt.us with your order number.

We may open an investigation with the applicable carrier.

Replacement or refund eligibility will depend on the investigation, the circumstances, and applicable law.

7. Packages Marked Delivered

If tracking shows "delivered" but you cannot locate your package, please:

• Verify the delivery address;
• Check entrances, mail areas, parcel lockers, and surrounding areas;
• Ask household members, neighbors, reception staff, or building management; and
• Contact the carrier where appropriate.

If the package remains missing, contact us and we will reasonably assist with the investigation.

8. International Shipping

International shipping is available only to destinations shown as eligible at checkout.

For international orders, customs duties, import taxes, brokerage charges, or other government-imposed fees may apply.

Unless expressly stated at checkout that these charges are prepaid, the recipient may be responsible for them.

Customs clearance may also affect delivery time.

9. Refused or Undeliverable Shipments

Orders returned because of an incorrect address, refusal of delivery, failure to collect the shipment, or other customer-related delivery issue may be eligible for a refund after the merchandise is returned to us.

Original shipping costs and return-to-sender costs may be deducted where permitted by law.

10. Contact

Shipping questions may be sent to:

contact@bravelt.us

ByeByeTags
Operated by BRAVELT LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States